BeachBags Studio Terms of Service

BeachBags Studio operates under Indian commercial law and international e-commerce regulations. Our business practices comply with all applicable consumer protection laws, ensuring your rights as a customer are fully protected throughout your purchase journey.

Regulatory Compliance

• Consumer Protection Act 2019 compliance for all transactions

• GST registration and transparent tax invoicing

• Intellectual property protection for our unique designs

• Environmental compliance for sustainable manufacturing

Business Licensing

BeachBags Studio is a registered business entity in Goa, India, with all necessary licenses for manufacturing, selling, and shipping handcrafted products. Our GST number is 30XXXXXXXXXXXXX, and we maintain comprehensive insurance coverage for product liability and business operations.

As a valued BeachBags customer, we ask you to follow these guidelines to ensure a smooth and enjoyable experience for everyone. These responsibilities help us maintain the highest quality standards and protect both your interests and our artisan community.

Account Management

• Provide accurate and complete information during registration and checkout

• Keep your contact information up-to-date for order communications

• Maintain the confidentiality of your account credentials

• Notify us immediately of any unauthorized account activity

Order Responsibilities

• Review all order details carefully before confirming purchase

• Provide clear specifications for custom orders within agreed timelines

• Ensure someone is available to receive delivery at the specified address

• Contact us within 24 hours if you need to modify or cancel an order

Product Care

Our beach bags are handcrafted with premium materials and require proper care to maintain their beauty and durability. Follow our care instructions provided with each purchase, and contact us if you have questions about maintaining your bag's quality.

We're committed to resolving any issues quickly and fairly. Our multi-step resolution process ensures that both parties have the opportunity to reach a mutually satisfactory solution before any formal proceedings.

Resolution Steps

• Step 1: Contact our customer service team within 30 days of the issue

• Step 2: Our team will investigate and respond within 5 business days

• Step 3: If unsatisfied, escalate to our management team for review

• Step 4: Mediation through Goa State Consumer Disputes Redressal Commission

Governing Law

These terms are governed by the laws of India and the state of Goa. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts in Panaji, Goa. We're committed to resolving issues through Indian legal frameworks and consumer protection mechanisms.

Limitation of Liability

BeachBags Studio's liability is limited to the purchase price of the product. We're not liable for indirect damages, loss of profits, or consequential damages. However, we maintain comprehensive product liability insurance and stand behind the quality of our handcrafted beach bags.

Our legal and customer support teams are here to assist you with any questions about these terms, your orders, or our services. We believe in open communication and are committed to addressing your concerns promptly and professionally.